We have a new system to help with our Santa wait time! There used to be times that people would have to wait in line for hours, but now we have a new paging system. It is very similar to a restaurant paging system except ours uses text messages instead of pagers. The front of the line is still first come first serve. As soon as the line against the wall fills up then the list starts. Your name and phone number get entered into the system and you are free to roam the store, or even leave if need be. Customers can take their family and go to dinner or even do some Christmas shopping. When you receive your text inviting you and your family to get in line, you will be let into the seating area which is then another 15 minute wait.
Our Christmas rooms take a few months to decorate; each Christmas tree is decorated by hand with love and care. We even have a special tree dedicated to our troops. Our family holds the military very near and dear. We currently have three family members serving. One in the Army National Guard, one in the Navy and One in the Air National Guard. How the tree works is a family member or a friend call the store and give us a name rank and what service they are serving for and we make a special tag and hang it on our tree!